GRAND RAPIDS, Mich. — Greenleaf Trust recently expanded their services in the West Michigan market with a new office in historic downtown Grand Rapids. The Kalamazoo‐based company opened its new 4,500‐square‐foot space in the 25 Ottawa building in late 2016.
Regardless of industry or audience, providing a customer experience that is both valuable and exceeds service expectations remains a top priority in business. While the introduction of new technologies continues to enhance the customer service experience, there is much to be said for genuine, face-to-face interaction that is personalized and solution-oriented.
Your organization is at great risk for a cyber attack, and chances are, you don’t have the personnel to protect you.
Selling a business can be an emotional process — especially for business owners who have spent years building their companies. A successful sale has to work for both the buyer and the seller. For sellers, understanding the value of the business and what they’ll walk away with after a sale will help ensure they leave the negotiation room with confidence in the decision to sell.
Did you know Grand Rapids is among the fastest-growing local economies in the country? If you spent time with me or The Right Place recently, you certainly did. We’re beaming with pride about the collaboration happening to build and ensure a vibrant, growing city and region with opportunity for everyone. A rebounding business climate and strong placemaking has allowed diverse companies to flourish and find success here, while employing local residents in critical, good-paying jobs.
Cyber threats are on the rise – putting businesses, dollars and real lives in grave danger.
While some companies have already made the switch to Office 365, many remain uncertain about the transition, with most fearing the migration process itself. As with any major transition, an Office 365 migration can present some roadblocks, but many are easily addressed for a smooth transition to the cloud.
At a recent conference sponsored by the National Institute of Standards and Technology (NIST), there was a lot of discussion regarding the gap between talent supply and demand in the cybersecurity industry. The audience featured a mix of academics, government and industry, and while there was no dispute over the presence of this talent gap, there were no clear ways to address it.
Major web based services, including Twitter, Netflix, Amazon Web Services and Spotify were offline for most of the day last week, due to a large-scale Distributed Denial of Service attack. This onslaught targeted the home routers, DVRs and webcams of consumers who had not changed default user names and passwords of these internet connected devices.
So you’ve been in business for a few years and you want to keep the face of your company looking fresh. And that means updating. According to AllBusiness.com, a line of credit is one of the most common tools used by small businesses in need of an update. But is using one right for you?
As business owners near retirement, they need to consider what they want for the future of their business. To help ensure a successful transition of ownership, it is essential for business owners to design and enact a succession plan. But, developing a plan can be overwhelming – especially when you’re focusing on your day-to-day operations. So, where do you begin?
Consumers Concrete Corporation traces its roots back to Consumers Sand & Gravel Company, which was founded in 1933 by Adrian and Richard Klepper. As was typical of many small businesses of the time, it was family owned and operated. That tradition continued when Adrian Klepper’s son-in-law, Don Thomas joined the company in the early 1940s. Over the next decade Thomas worked his way up, and by the 1950s, he was leading the company and continued in that capacity through the seventies.
What is cloud computing? Typically, an individual stores computer data or applications on their hard drive or on a shared local server within their organization. Cloud computing is a method of storing, processing and managing data on a remote server hosted through the internet.
The MSU Product Center will hold the ninth annual Making It In Michigan Conference and Premier Specialty Food Marketplace Trade Show on Wednesday, Nov. 16 from 7:30 a.m. to 4:30 p.m. at the Lansing Center.
How do you know when it’s time to consider establishing a family office?